Nhà phát triển SaaS nhận ra "nút thắt" của mình là hỗ trợ khách hàng, không phải code. 70% câu hỏi đã có sẵn trong tài liệu nhưng người dùng không tìm thấy. Dùng công cụ **bugbrain** để tự động trả lời và phân loại phản hồi, thời gian hỗ trợ giảm từ 2 giờ xuống 20 phút/ngày. Bài học: Cải thiện tài liệu theo câu hỏi thực tế + tự động hóa quy trình hỗ trợ. #SaaS #HỗTrợ #TốiƯn #Startup #Productivity #SaaSDev #SupportAutomation #Founders

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Tôi – nhà sáng tạo trên Gumroad – đã lập một bot AI tự động trả lời các email hỗ trợ lặp lại (đặt lại licence, hỏi cài đặt, …). Muốn biết mọi người quản lý SAV (hỗ trợ khách hàng) như thế nào? Nếu bạn quan tâm mình có thể chia sẻ link bot. #Gumroad #AI #SupportAutomation #Automation #Bot #SAV #tựđộng #hỗtrợ #AI #Gumroad

https://www.reddit.com/r/SaaS/comments/1qcsu3v/jai_enfin_trouvé_comment_gagner_du_temps_sur_mon/

The Best Ticketing Tool Software to Streamline Customer Support in 2026
👉Read full article: https://telegra.ph/The-Best-Ticketing-Tool-Software-to-Streamline-Customer-Support-in-2026-12-13

#TicketingSoftware #CustomerSupport #HelpdeskSoftware #SupportAutomation #CXTools #SaaSPlatforms #CustomerExperience

Discover how context‑aware AI agents built with RubikChat are transforming customer support and cutting support tickets by up to 70%.
Learn how smarter automation drives faster resolutions, happier customers, and major operational savings.
Read here ➤ https://medium.com/@addisonolivia721/from-confusion-to-clarity-ai-agents-that-cut-support-tickets-by-70-277e2ae1ec0b
Create: https://rubikchat.com/
#AI #AIAgents #ContextAwareAI #CustomerSupport #AIagentBuilder #SupportAutomation #ReduceTickets #CustomerExperience #AIinCustomerService #RubikChat #AIagentDevelopment #DigitalTransformation

Boost Agent Efficiency with Fast and Reliable Click-to-Dial

👉Read More: https://medium.com/@crmtools/boost-agent-efficiency-with-fast-and-reliable-click-to-dial-d06756a62bcc

#ContactCenterSoftware #CustomerExperience #CXTools #CloudContactCenter #SupportAutomation #SaaS #BusinessGrowth #CustomerSupport #TechSolutions #DigitalCX #CallCenterTech

Industry-Ready Contact Center CRM Software for Large & Growing Teams

Read more: https://dev.to/aman_kumar_d462e1aec04278/industry-ready-contact-center-crm-software-for-large-growing-teams-af3

#ContactCenter #CRMSoftware #CallCenterTools #CustomerSupport #TeamEfficiency #SupportAutomation

5 Game-Changing AI Agent Capabilities Every Enterprise Needs Right Now

👉Read more: https://buzzfeed.com/makrketingaman/5-game-changing-ai-agent-capabilities-every-enterp

#Omnichannel, #CustomerService, #CX, #CustomerExperience, #BusinessGrowth, #CRM, #CustomerSupport, #DigitalStrategy, #CustomerRetention, #SupportAutomation

5,000+ chats. Instant replies. Zero stress.
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Commence's Ticket Management System streamlines customer support by centralizing service requests from various channels—email, phone, live chat, and social media—into a unified CRM platform. This system enables efficient ticket creation, tracking, escalation, and resolution, enhancing team collaboration and customer satisfaction. https://commence.com/software-features/ticket-management-system/

#TicketManagement #CustomerSupport #CRM #CommenceCRM #CustomerService #BusinessEfficiency #SupportAutomation

🔄 Elevate Your Enterprise with 24/7 Smart AI Ticketing by AiSA-X

AiSA-X handles routine support queries so your team focuses on what matters most. 💼

✅ 80% of tickets automated
✅ Zero downtime = higher ROI
✅ Perfect for fast-scaling businesses

🎯 Elevate your enterprise support now → https://aisa-x.ai

#AISAxAI #EnterpriseAI #SupportAutomation #SmartSupportBot #AIChatbot #AIForBusiness #DigitalIndia #WorkforceEfficiency #TechSupportAI #24x7AISupport

Manage customer support efficiently with Commence’s ticket management system. Track, prioritize, and resolve service requests quickly to improve customer satisfaction. The platform helps support teams collaborate seamlessly, ensuring no ticket goes unresolved. Perfect for businesses aiming to enhance service quality and response times. https://commence.com/software-features/ticket-management-system/

#TicketManagement #CustomerSupport #HelpdeskSoftware #ServiceManagement #SupportAutomation

Why Ticketing Software Is Crucial for Streamlining Customer Support

Discover the key benefits of using ticketing software for your business. Improve customer service, track issues efficiently, and boost team productivity.

🌐 Website: www.rsoftai.com
📞 Phone: 842 803 1234

#TicketingSoftware #CustomerSupport #CRM #SupportAutomation #HelpDeskSoftware #BusinessTools #CustomerServiceSolutions #RSoftAI #TechForBusiness #WorkflowAutomation #SupportTicketSystem

https://www.rsoftai.com/blog/importance-of-ticketing-software.php