🔍 **GLPI vs iTop vs Znuny: Qual Escolher para o Seu Helpdesk?** 🖥️✨
Escolher a solução certa para o suporte ao cliente é crucial. Veja como GLPI, iTop e Znuny se comparam e descubra a que melhor atende às suas necessidades.
👉 Leia mais: https://linuxsolutions.com.br/glpi-vs-itop-vs-znuny-qual-escolher/?utm_source=dlvr.it&utm_medium=mastodon
Wisdom from somebody who is wiser than me:
"aaah IT isn't something you should be dealing on the first monday of the month"
Es el jaswer
#michi #cats #Engineering #computer #it #helpdesk #soporte #catsofmastodon
Most MSPs don’t stay on legacy PSAs because they love them. They stay because switching feels risky. Modern service desks cut clicks, unify conversations, and give time back.
That’s the real upgrade.
Another satisfied customer, a woman in her late 70s living in Hawaii. Yesterday we did a marathon four-hour session, where I cleared up a number of issues. Early in the session I taught her how to change her wallpaper from a pretty picture to a solid color, because vision problems make it hard for her to read the icons when there’s a complex picture behind them. I used the expression, “Teach a person to fish...” She used her new skill to change the wallpaper color a couple of times while finding one that provided good contrast for her eyesight.
She had pictures stored in a variety of places, most notably Google Drive and OneDrive. I taught her how to find the pictures, how to rename them, and how to organize them in folders other than the defaults. Again we said to each other, “Teach a person to fish...”
A few hours later she sent me this text message:
“Aloha Bob,
Thank you so much for my first fishing lesson!
You allowed me to gain a mountain of computer confidence. I now understand a few ways to attach the bait, cast my line, and patiently haul in my catch or throw it back...... depending on the result.
You are an excellent instructor! (And after working in higher education for my entire career, I know what makes one)
From across the Big Blue,
Mahalo”
#CallMeIfYouNeedMe #FIFONetworks +1 206-465-2422
🛠️ **Importância do Helpdesk de TI!** 📞✨ Um helpdesk eficiente resolve problemas rapidamente e melhora a satisfação do cliente. Entenda como ele pode ser um diferencial competitivo. 👉 Leia mais: https://linuxsolutions.com.br/a-importancia-do-helpdesk-ti/?utm_source=dlvr.it&utm_medium=mastodon #Helpdesk #SuporteTI #Produtividade
How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.raddemo.host #selfhosting #selfhosted #certbot #opensource #customersupportplatform #ticket #letsencrypt #elasticsearch
Xero integration is now live in DeskDay 💜
Tickets, invoices, and payments finally stay in sync. No manual reconciliation. No second-guessing what’s paid.
👉 https://deskday.com/xero-integration/
#xero #deskday #integration #psa #helpdesk #servicedesk #ticketing #itsm #msp #managedit
🔍 **GLPI vs iTop vs Znuny: Qual Escolher para o Seu Helpdesk?** 🖥️✨
Escolher a solução certa para o suporte ao cliente é crucial. Veja como GLPI, iTop e Znuny se comparam e descubra a que melhor atende às suas necessidades.
👉 Leia mais: https://linuxsolutions.com.br/glpi-vs-itop-vs-znuny-qual-escolher/?utm_source=dlvr.it&utm_medium=mastodon
How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #certbot #selfhosting #opensource #selfhosted #customersupportplatform #elasticsearch #ticket #letsencrypt
How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.
If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosted #selfhosting #elasticsearch #opensource #letsencrypt #customersupportplatform #ticket #certbot
🛠️ **Importância do Helpdesk de TI!** 📞✨ Um helpdesk eficiente resolve problemas rapidamente e melhora a satisfação do cliente. Entenda como ele pode ser um diferencial competitivo. 👉 Leia mais: https://linuxsolutions.com.br/a-importancia-do-helpdesk-ti/?utm_source=dlvr.it&utm_medium=mastodon #Helpdesk #SuporteTI #Produtividade
If AI needs you to rebuild your stack, it’s not helping. Real AI fits how your service desk already works.
Here’s how DeskDay does it.
#AI #MSP #PSA #Helpdesk #Servicedesk #ticketing #psaformsp #psasoftware #helpdesksoftware #AIforMSP #AISolutions
Forcing users to change how they talk breaks trust. Running two systems breaks teams.
DeskDay keeps chat, email, web, mobile, and Teams in one thread. One ticket. No lost context.
https://deskday.com/it-connect/
#psa #helpdesk #servicedesk #managedit #ticketing #deskdaypsa #psaformsp
Every admin click is time MSPs don’t get paid for. Legacy PSAs bury techs in steps, screens, and tool-hopping.
DeskDay cuts the noise with a clean, intelligent PSA that helps teams fix faster and protect margins.
Explore at https://deskday.com/
🔍 **GLPI vs iTop vs Znuny: Qual Escolher para o Seu Helpdesk?** 🖥️✨
Escolher a solução certa para o suporte ao cliente é crucial. Veja como GLPI, iTop e Znuny se comparam e descubra a que melhor atende às suas necessidades.
👉 Leia mais: https://linuxsolutions.com.br/glpi-vs-itop-vs-znuny-qual-escolher/?utm_source=dlvr.it&utm_medium=mastodon
Password resets are still a silent tax. If 40% of help desk calls are password related, self service and identity automation can free a massive amount of technician time. Combine it with MFA rollout support to reduce risk and ticket volume together.
MSPs don’t outgrow tools. They outgrow the gaps between them.
DeskDay + @LevelRMM turns devices, tickets, and customers into one story, so techs fix faster and leaders see clearly.
https://deskday.com/level-rmm-integration/
#deskday #levelrmm #psa #helpdesk #servicedesk #ticketing #deskdaypsa
„MS‑Access‑Probleme? 😱 | 👀 15‑Min‑Diagnose!“ #access #helpdesk #howto https://youtube.com/shorts/pJ-r6fBkUAI
🛠️ **Importância do Helpdesk de TI!** 📞✨ Um helpdesk eficiente resolve problemas rapidamente e melhora a satisfação do cliente. Entenda como ele pode ser um diferencial competitivo. 👉 Leia mais: https://linuxsolutions.com.br/a-importancia-do-helpdesk-ti/?utm_source=dlvr.it&utm_medium=mastodon #Helpdesk #SuporteTI #Produtividade
