Okay, just don't buy bikes from #Ride1Up then.
The response I got is that the rims are small because the Pirelli tires that came with the bike are too tight to fit on normal rims.
I know this is bullshit. These tires are marked 45-622, so they're meant to go on wheels with a BSD of 622mm, and I've put this tire on a wheel with a BSD of 622mm without much trouble.
They don't consider this wheel to be defective and I'm not getting any service.
I'm gonna buy new rims and spokes and rebuild the wheels, and then hopefully I'll be riding this bike for the next five years or so. It's not a bad bike otherwise.
Nonetheless, I don't suggest buying bikes from Ride1Up.







