Wish I was surprised that #ANZ staff have been trained to call the hamburger drop-down directory menu "the search bar".
But it's oh so possible that the web-page designers are so out of touch with common language that they're calling it "the search bar" themselves.
And their managers are letting this go on by.
Garbage industries with garbage customer communication skills.
#NegUX #FailureToCommunicate #WebDesign #FunctionallyIlliterate
Well buying the @mobilephone for the #ElderlyRelative turned out to be hmmm #SMH a #WasteOfTime.
The account #MyOrders page with the retailer read #Processing.
From Sunday thru Friday.
Friday I phoned to check.
Ummmm, "Payment didn't go through".
And no notification to the attempting purchaser?
With "Processing" continuing to be displayed?
@Nonog
LOL
It is what? 30 years since Windows 3.1?
And this is being suggested as a way forward?
Are the authors seriously saying that designers and developers should pay attention to #EndUsers?
Software companies, designers and developers have fucked us over for decades.
Where is the financial incentive for them to change?
