#customerService

Mike at Everything DinosaurEverythingDinosaur
2026-02-15

Time to big ourselves up a little…

Everything Dinosaur has been awarded the Platinum Trusted Service Award by Feefo 🏆

This recognition is based entirely on verified customer reviews. That means genuine feedback from real customers.

Co-owner Sue proudly holds the certificate. We have won this prestigous accolade every year since it was introduced 😀

Most importantly, thank you to our wonderful customers. Your reviews and support made this possible.

Sue from Everything Dinosaur proudly holding the Feefo Platinum Trusted Service Award (2026).  The UK-based mail order company has won this prestigious accolade every year since this award was introduced.
Thin Crust Tavern CutGregArcus@mastodon.world
2026-02-14

No, you are *not* experiencing high call volume. Stop the b.s. and just admit you are understaffed and too greedy to spend money.

#customerservice #bullshit #Chicago #illinois #corporategreed

2026-02-14

I guess #Keepa changed their free limits all of a sudden. Grumble. It would have been nice to yanoo, get a warning?

#Amazon #eBay #Online #Shopping #Annoying #CustomerService

A screenshot from keepa.com saying: Your account has hit the limit of 200 trackings. You already have 690 active. All your existing trackings stay active for now, but updates may be slower and you cannot add new trackings. Upgrade here for full speed and the ability to add more.
Daviddgrabla
2026-02-12

AI powered customer complains are so approachable and strong I'm not sure how companies cope with them. They must be flooded by strongly worded letters. I guess a new industry will flourish to manage customers, maybe even to rate customers.

Shoppers now expect real-time responses, not 24-hour waits. The shift from async to instant support is reshaping e-commerce. jpmellojr.blogspot.com/2026/02 #ecommerce #CustomerService #CX #retail #eDesk

UX Design | Andrew Lipskiux_andrew84
2026-02-11

The President of the Office of Competition and Consumer Protection in Poland brings charges against Meta for lacking effective contact channels.

Lazarou Monkey Terror 🚀💙🌈Lazarou
2026-02-10

Ea Nasir has been loaned away by the British Museum!
Its the number one object i go there to see!

Placeholder in British Museum where the famous Ea Nasir "Shoddy copper mechant" complaint tablet used to be.
The placeholder says the object is on loan to Abu Dhabi until 2027
Joe Taylor Jr.joetaylorjr@me.dm
2026-02-10

Add in the fear of awkward silences, the inability to gauge reactions, and a generation raised on asynchronous communication, and you get what researchers are calling “telephobia.”

Read more 👉 lttr.ai/AoCMP

#customerservice #genz #userexperience

2026-02-09

Warning to all Apple Card holders: If you accidentally overpay your bill, there is no way to cancel it — and they will refuse to refund you. Here's my experience:

#AppleCard #Apple #GoldmanSachs #CustomerService #FinTech #CreditCards #ConsumerRights #AppleFail

Rémi :heart_trans:niraeth@tech.lgbt
2026-02-08

Anyone in my network know of if their orgs or whatnot have openings? I'm experienced in customer support/resolutions and have a hobby (that I'd like to eventually have as a career) for system administration.

Perhaps if you know how to make myself stand out in the US job market, I'd love to hear from you.

I'm happy to provide my resume on request.

#getfedihired #customerservice #systemadministration

GTA 3D printing shop is proving that IRL shopping and staff are always better
3D printing has had quite the evolution over the past few years. What was once considered experimental has transformed into a reliable means of manufacturing for everyone from hobbyists to business professionals.And you don’t have to go far — or rely solely on online orders — to get started with ...
#3Dprinting #shopping #customerservice #manufacturing #Hamilton
blogto.com/tech/2026/02/3d-pri

TopMessageTopMessage
2026-02-06

Miscommunication in your team costs real opportunities.

But miscommunication with your customers? That’s even more costly....
TopMessage fixes it.

TheNextGrowthenextgrow
2026-02-05

AI Customer Service Chatbots for UAE SMEs

AI chatbots are being adopted by SMEs in the UAE to improve customer service and speed up response times. These tools help small businesses deliver consistent support.

Read more
thenextgrow.com/article/ai-cus

Iqaluit Amazon customers say orders are being cancelled. Amazon says customers are entering the wrong address
Iqaluit Amazon customers say their orders were delayed, listed as returned and later cancelled. Amazon says it's an address inputting issue.

#customerservice #orders #Iqaluit
cbc.ca/news/canada/north/iqalu

The Mirror: News, Sport, Celebrity & Entertainmentmirror.co.uk@web.brid.gy
2026-02-03

Nationwide issues 'wider offering' update over changes to customer products

fed.brid.gy/r/https://www.mirr

Sask. man says he’s out $10K after having to replace broken furnace, despite warranty
A Saskatchewan father says his family was left scrambling for heat after his furnace company failed to provide all options to fix a dangerous breakdown. He says the miscommunication cost him $10,000.
#finance #customerservice #Saskatchewan
cbc.ca/news/canada/saskatchewa

Sask. man says he’s out $10K after having to replace broken furnace, despite warranty
A Saskatchewan father says his family was left scrambling for heat after his furnace company failed to provide all options to fix a dangerous breakdown. He says the miscommunication cost him $10,000.
#finance #customerservice #Saskatchewan
cbc.ca/news/canada/saskatchewa

2026-02-02

Amazon driver goes on expletive-filled rant for delivering multiple packages to customers nypost.com/2026/02/02/us-news/

He does have a point "claiming they would buy slaves if the tech giant sold them."

#Amazon #shopping #business #CustomerService

The Mirror: News, Sport, Celebrity & Entertainmentmirror.co.uk@web.brid.gy
2026-02-02

UK furniture chain praised for 'fantastic customer service' falls into administration

fed.brid.gy/r/https://www.mirr

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